Ferrybooker.com - The UK's one-stop shop for ferries, Eurotunnel and short breaks
 
   
 
The UK's one-stop shop for ferries, Eurotunnel and short breaks  
 
 
 
 
 
 
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Help & FAQ's


Quotes | Tickets & Booking | Accommodation | Payment | Timetables | Pets | Special Offers & Newsletter | Contact Us |
Technical Problems

 

How do I get a quote?

You can get a live quote, available for booking 24hrs a day, 7 days a week!

Use the Search box on the homepage, select your route, date and time of travel. We will then ask you how you are planning to travel. We will then be able to return to you the best available quote for your travel details. The quote price you see is the total price for travel.

We can quote for cars, motorhomes, minibuses, caravans and trailers, where available.

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I can't find the ferry crossing I want on your site.

There are some operators that, for technical reasons, we can't yet book online. Let us know by email if there is an operator that you think is missing and we will do our best to advise you on how to book this operator.
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How do I get the cheapest price for a crossing?

Generally the cheapest times for travel are weekdays, and outside school holidays. You can also subscribe to our newsletter to keep up to date on offers we have available.
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Tickets

Ferrybooker.com is a ticketless booking service. This means that all you need to take with you to the port is your booking reference number. This can be found on your Email Confirmation or on the web page that confirms your booking has been made. We recommend that you print out your Email Confirmation or the online Confirmation page and take it with you to the port.
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Day trip tickets

Day trip tickets can only be used for travel outbound and return within the same day (before midnight). They cannot be used instead of single tickets.
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Check in times

For your reference please take a note of the check in time for your operator. In order to validate your booking it's essential that you check in at least within the time outlined below:

  • Brittany 45 mins minimum check in

  • Condor (foot passenger) 40 mins minimum check in

  • Condor (with car) 60 mins minimum check in

  • Eurotunnel 30 mins minimum check in

  • Irish Ferries 60 mins minimum check in

  • P&O Ferries 60 mins minimum check in

  • P&O Irish Sea 60 mins minimum check in

  • P&O Irish Sea (Liverpool - Dublin applicable to cars only) 75 mins minimum check in

  • SeaFrance 30 mins minimum check in

  • Stena Line (departures from Fleetwood) 90 mins minimum check in

  • Stena Line (other routes) 60 mins minimum check in

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I'm not sure whether I have booked or not.

After you pressed the Book Now button Ferrybooker.com will take a few moments to confirm your booking with operator, then you should see a Confirmation of Booking page with your Booking Reference number on it. Shortly you will receive a confirmation email from us with your Booking Reference on it, your booking has been confirmed.

If you do not see a page with your booking reference on it or receive an email with confirmation of your booking, or if you receive an email which states your journey has not been booked, then no booking has been made for you.
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Can I book from outside the UK?

Yes you can book through Ferrybooker.com from any country, as long as you can pay by Visa, Mastercard, Delta or Switch.
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What are the Terms and Conditions for booking?

Full terms and conditions for booking can be found by clicking here.
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Onboard Accommodation

On some routes onboard accommodation is available. This can be booked through Ferrybooker.com. You will be asked (where available) if you require onboard accommodation before you get a quote. On some routes accommodation on overnight routes or fast craft routes is mandatory. Accommodation can range from a reclining seat to a club class cabin.

When you book a cabin with Ferrybooker.com you book the whole cabin. We cannot sell single berths within shared cabins.

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Payment

Ferrybooker.com can accept payment for travel by Mastercard and Visa credit cards or Switch and Delta debit cards, Please note Mastercard and Visa credit cards will have a 2% transaction charge. There is no charge for Switch and Delta debit cards.
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Where can I find timetables?

All of the operators' timetables can be found by searching on your chosen route. We always try to return the next 5 crossings from the dates and times you have given us.
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Can I book travel for my pets using Ferrybooker.com?

At present we can't book travel for pets online except for the ferry company LD Lines (offering routes between UK and France) Please email us stating which route you are looking to travel on and we will assist you with booking your pets' travel.
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Car Heights / Lengths

Please provide us with correct length and height of the vehicle as the price and the availability depends on these and not doing so could lead to extra charges at the port or being refused boarding.
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How do I subscribe to the newsletter?

Just enter your email address in the space provided below the left-hand navigation and you'll be sent the Ferrybooker.com's latest email offers for travel and short breaks.
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How do I unsubscribe from the newsletter?

Click here to unsubscribe from our email offers!
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Contact us

If you need to contact us you can email us on mail@ferrybooker.com or you can call us on 0844 371 8021. Calls cost 7 pence per minute, plus your phone company's access charge.
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Technical Problems With Our Service

Ferrybooker.com has been thoroughly tested and has been well-used by recent versions of all popular Web browsers. However, sometimes things can go wrong. If you have any technical feedback or would like to report any errors please email us. We will be happy to deal with your query.
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Feedback and General Comments

Please let us have your comments and feedback about anything connected with the Ferrybooker.com website. If it's not something covered in the sections above, please drop us a line with your thoughts.
 
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